Jiffy Lube

I had an unfortunate experience at this establishment! I went in for just an oil change, but I was persuaded to buy more items that I didn't need. Unfortunately, I was charged 400 dollars in service's my car did not need, and I feel cheated I was informed by my husband that the antifreeze was recently changed on my car but was told by the employee I needed it changed and other services that was not needed I have no words I am truly disappointed on how they abused my trust I won't be going back anymore !

Hi there, Mark Campbell! What a surprise to see youre active. I sent a few emails to you, even left a couple of voicemails on your phone actually- and contacted the BBB, to try and get in touch with no luck or response whatsoever. I thought we could talk like a couple of grown-ups and figure it out. Unfortunately, you did not want to do that. My review accurately reflects your business model.

The experience at this location was not good the upsale on the higher price oil change is outrageous especially when you tell them what oil you want and they tell you that they cant put conventional oil in your truck it only takes synthetic witch is not true and the employee arguing with you about it they need more training on how to work in customer service if they are going to be dealing with people