Beaverton Toyota Service Center

Honestly if I can give this place 0 i definitely will what a waste of time and the manager. What a joke so rude disrespectful didn't even help me solve my issue. And no wonder her team and the customer service. There sucks because they are under a management that sucks. I don't even believe they checked for the issue. I went in because the light is still on what did I just pay for what a joke this place is .SMH Now I don't even feel comfortable driving my car because the light is still on. But they're telling me oh it should be okay to drive Wow JUST WOW People should go in here knowing that it's comfortable to drive their car after that left their service department so so rude I'll never go here again because I can't trust them. The service Tech that helped me her is Kendall. Don't ever go to her cause she's gonna assume. The light will go off and let you leave their service station WOW. I HOPE SHE DON'T KILL ANYONE. PLEASE BE CAREFUL WHEN LEAVING THIS SERVICE STATION

Scheduled my 35,000 mile maintenance the other day. Have been a customer of the service department since I got my car in 2018. I am a working mom with 2 kids and 2 jobs, needless to say, I value my time highly. I scheduled for 2 PM (using the online feature of course), and it prompted me to check off more issues that can be addressed during the appointment. No where on the service webpage warned me of the early closure. When I arrived the service advisor told me they have an employee event at 3 and not everything that needs to be done can be done. I expressed my frustration, she proceeded to tell me I would have known if I had called to schedule. She than asked me if I want to buy a 6 months service package from her!!! I have never met any customer service professionals as self righteous and insensitive as her! And when I gave up and walked to the waiting room a male coworker of hers walked up and said mockingly “wow” pointing at me, knowing full well I cam hear them! I have never been

This place needs to improve their customer service. I was told to come pick up my car so I went to the front reception. They said to just go through the double doors so I did just that. I went through the double door where the service reps are and there appeared to be an area that might pass as another reception area so I told the person that I was here to pick up my car. He looked at me like I was stupid and he said you need to go to the service rep who initially helped you. So, I walked down the hall to where my service rep, Jessica, was sitting. No one was there. So I walked all the way back out to the front reception and asked if there was a better system than this. He said Jessica was working with somebody else ... I guess they cover for one another. So, I was told to go find this guy (I forgot his name). He wasn't even sitting where Jessica was so am I just supposed to guess who this person is? Anyway someone was nice enough to point him out which is probably the extent of their