Fellers Auto Specialist

Thank you guys at Fellers! I've been a long time customer with them. Great service and won't pull one over on you.

Absolutely the worst customer service by Tom. What makes you think you can talk to a 16yr old that is only doing what he was told to do that way? Have used them and recommended them in the past. NEVER AGAIN! Exactly like every review I've seen about them, seems Tom and his condescending know it all bad attitude are the problem, not the 7 out of 10 customers. Will definitely spread the word. Services: Steering & suspension repair, Steering & suspension replacement

Terrible customer service and have no idea what in the world they are doing! We brought a vehicle in that needed the thermostat replaced, easy fix, didn’t wanna deal with it. We brought it in and they charged me $910 to fix the thermostat and the fans. I was very confused why the fans needed to be replaced and even questioned it but the man assured me there was a 12 month warranty. The problem was never fixed, it was still over heating when I stopped but was ok while driving. I called up there and they asked me to bring it back, they fixed a wire and made me pay another $50. On my way home from the shop, it was worse - it was completely overheating. I called the office again and they stated that it was normal with it being over 100 degrees. No that’s not even close to normal, you should be able to drive it no matter the weather. Not pull over and turn it off so it doesn’t ruin my vehicle. I called today to talk to him again and he refused to fix it due to me advising I was leaving this