Spitzer Kia West Service Center

DO NOT GO TO SPITZER SERVICE CENTER. I am stunned to see any good reviews for this service center. They have had my brand new, 650 mile Kia Sportage for 2 weeks now. After the first week they called to let me know it was fixed. Not even one minute after driving it, it stalled on a major road. They lied about test driving it first, but the receipt clearly states the mileage was the exact same as when I brought it in. One week later, I haven’t heard from them once, and cannot get anyone whatsoever on the phone. The staff that answers the phone (when anyone actually picks up the phone which is surprisingly uncommon) seem helpful, and promise to get me a call back, but one week later I still have not received one. I’m honestly a little impressed how little they care. Avoid them at all costs. Services: Electrical repair, General repairs & maintenance, Auto engine diagnostic, Engine repair

I had a service appointment to address a recall issue. Belinda Frost was very helpful getting me checked in and reviewing everything that would be done to my car. Belinda kept me updated and my car was washed and ready at the promised time. A surprisingly nice experience with excellent customer service.

The service department always takes care of me. They check for recalls when I make the appointment, let me know how long it take. They are always pleasant to work with Services: General repairs & maintenance, Tire rotations