Kempthorn Collision Center - Canton

Shop is very nice and modern and when we finally received the vehicle back the repairs were acceptable, however that is where the positive ends. Minor repairs took more than 3 weeks and several excuses. Originally told 5-6 days and all parts were already ordered when I dropped it off but then when I called for an update the following week I was told the parts were ordered that day and then experience several “shipping delays” along the way, however I believe the problem is at the shop. Aric did not seem concerned about these delays and the inconvenience being caused. Receptionist was unfriendly and rude every time I was there or called and just didn’t seem to be attentive at all when I was speaking. Services: Painting, Body & Trim

Staff are friendly enough but always have an excuse for why the job isn't done, and that's after you have to call them multiple times... Once you get ahold of them you get "O' I was just going to call you, your parts just came in, or we found another problem, or..." 6 months and still not fixed.

I was in an accident and was recommended by my insurance company to go there. Was treated well and repairs were done and my vehicle looked better than before. Did an awesome job and would have them do work again . Services: Painting, Body & Trim