J's Auto Inc

This is my go to place. Everybody's very friendly and knowledgeable. Recently had my brakes done. I got a great price and everything works great! Service: Auto maintenance

I am IMPRESSED ! I purchased an older Suburu from Justin and love it. I needed a few things done at the Utica repair shop and Jim and Justin were incredible in taking care of me immediately. They were professional and really went above and beyond - better than any new car dealer I have dealt with. They answer phone calls and text messages immediately and seem to be always there to help. I would refer them to anyone if you are looking for a great used car dealer.

PLEASE do not buy from J's Auto. I bought my 2007 Subaru from them just over 2 years ago. Within the first 2 weeks I had the vehicle the motor blew in it on my way to New York City (more than 5 hours from home) and I had to replace the entire motor. He was completely unhelpful in this situation. I called him to talk about why this might have happened to car that he assured me was road ready. I didn't receive any help from him or his company. I replaced the motor. Less than 2 months with the vehicle my transmission went. I had to drop a new transmission into the vehicle, again with no help from J's Auto. Ive now had the vehicle for approx. two and a half years and have put thousands and thousands of dollars worth of repairs into this car and still owe more than 6k on a 2007! One of the tires had a slow leak in it that I had to replace immediately after buying, and with AWD vehicles if one tire goes all of them should be replaced. It's been a nightmare! Please save yourself the headache.