Firestone Complete Auto Care

Very reliable shop with fantastic customer service. We took my car down today due to a noise and I was still concerned after picking it up, Angel assisted me and explained to me why the sound would still be there, put the car back on the lift to show us the issue, and reassured me the car was safe to drive. I truly appreciated his assistance and he really went above and beyond. I would recommend this Firestone to anyone.

The gentleman who helped me was very polite and thorough. They were short staffed and although he recently started, he was the only one working and still kept an upbeat attitude and great professionalism. Sham I can't remember his name.

this place is a rip off. I will be taking this office to the better buisness bearu. I bought 4 tires and life time balancing from fire stone at this location. after my initial purchase I had my tire ballance a few times after with a zero charge a new manager takes over now, when I went there to get my car alignment done and the balancing and rotation this time. the manager told me that I have to pay for new balancing so he didn't do it. however I ask him a question what will it cost for an oil change and he said $125. all I did was finding out the price for an oil change. I never requested I wanted it done for I recently put in the Castrol 20,000 mile platinum oil in my car and it's only 3300 miles on the oil. I would have change my oil at 10k which I always do with the expense 20k platinum Castrol oil that i was using.. the manager said he did an oil change on my car while it was in the shop for a wheel balancing appointment which the wheel balancing was never done,where as I didn'