Nemer Chrysler Jeep Dodge Ram of Saratoga

Service here is awful. I have also avoided ever buying from them due to the way the salesman was acting and chose other regional dealers for my last 3 purchases. Nemer of Saratoga just happens to be closest for maintenance under warranty and included maintenance plans unfortunately. I have 3 annoying issues that have not been addressed after 4 separate visits.

Beware doing business with this dealership, especially their "Repair Shop" brought my Ram 3500 in for repair after it had a check engine light on for misfires, i told them the codes because they had come off, Misfire cylinder 6 and multiples, they kept the truck for three days, never put it on a lift, just drove it up the road, ordered a fuel injector for ONE cylinder, then told me they cant fix it because the check engine lights off even though those codes get stored in the computer. told me to drive the truck around until the check engine light came back on, which i did the next day, then they told me they couldnt have it back in because their heavy lift is broke (thats when i finally realized they lied the whole time and never even looked at the truck) The service advisor lied, the manager lied, id never buy anything or do any business with this place ever again, and i go out of my way to warn other people not to do business here!!

I have gone to Nemer a few times and worked with Leon, who always seemed to look out for my best interests. Recently went in to get a head light bulb replaced and take a look at an issue with the remote starter for my car. A video was uploaded from the mechanic for a walkthrough of the car, pointed out that the light bulb was blown. Well, I eventually got a quote for $517 to replace it. When I called to ask why, the service manager explained that in order to make sure that the unit wasn't faulty can caused the bulb to burn out, I should replace the whole unit. I recognize that dealers are expensive, but this was the equivalent of an electrician suggesting that a light fixture needs to be replaced to in order to replace a light bulb. You'd probably find a new electrician. He also explained that the head light bulb may be causing the remote start to not work on the vehicle... ??? Not a mechanic, but I don't see that connection. The remote starter ended up working for the mechanic when he