Advance Auto Parts

I stopped in today and four consecutive times I have had great service and selection. Today the employee Vinny went way above and beyond going outside to help me to find the right parts to get my license plate holder fixed. Without his help I wouldn’t have been able to get my license plate done today and I am eternally grateful to him for this. This was outstanding service and kindness. I truly appreciate what he did. Thank you Vinny!

Customer Service is alive and thriving at Advance on Main Street in Poughkeepsie, NY. I had a problem with a battery that I purchased several months ago. Joe tested the battery and immediately offered to charge it. It is a heavy duty battery so it takes (4) hours to charge. I appreciated the offer and returned (4) hours later. Guy tested the battery and it was determined that the battery was no good. He wasted no time in addressing the warranty, finding a replacement and working out the details. Guy, Amy and Joe were all helpful, professional, and friendly. They made a potentially bad situation easy to solve. Thank you all.

Today I was helped by the most honest and kind employee I have ever encountered in Poughkeepsie. He revealed to me that he was helping at the location today and typically works at the Peekskill location. Dave (I may have the name wrong and I apologize) went above and beyond to assist me today and I want him to be recognized for this! What a pleasure!