Manhattan Alignment & Diagnostic Center

Soo soo kind!! Came here on a humble, I live upstate and I forget that I need an inspection sticker because where I live no one is walking around giving out tickets. I really forgot. They took me after 5pm checked to make sure the car was in good shape for NYS standards and sent me on my way. Professional with a smile, I felt so good giving them my business. I was really really grateful! I think what stood out the most was how nice they treated my son and I. Service: Vehicle Inspection

5 STAR EXPERIENCE. Top tier service! I get anxiety going to car places because I am a woman but Aaron was very nice. He explained everything thoroughly to me and was patient with my barrage of questions. I was in and out in an hour on Saturday morning for an inspection. This team really has respect for their customers and everyone I came into contact with had a polite and pleasant demeanor. Definitely will be recommending to all of my friends and family!

The owner lied about what was wrong with my vehicle - trying to charge me $1300 to fix something another shop only charged $300 for. Then he called my personal phone number twice to harass me after I left my last review so that I would take it down. He repaid me the $40 charged for the fake diagnostic that they clearly didn't do so I would take it down. Honestly people should know to not trust this shop, period. For more context: my car had a busted radiator hose. It was immobile. He didn't expect me to get a tow to take it to another shop. He tried to tell me my whole radiator was busted and that my thermostat was out. None of that was true.