Surgical Auto Repair

I brought my 01 is300 to Sandra and her team a year ago, I had trusted them to do the timing and cam seals along with the water pump and thermostat on my car. I expressed in the beginning that if anything broke to reach out for contact, when i got my car back i noticed i was still losing oil but thought it was just remaining from my oil pan leaking. After having my oil pan replaced, i can confirm even after further inspection of the work done that only my timing belt, water pump and thermostat were replaced, not my cam seals, but along with that my front engine cover is broken and there is a bolt that was drilled into the timing belt cover which is stuck. I had spoken with Sandra, and I know it is not here fault, she is not the technician and does not control what they dont inform her of, she did offer to have my car brought back but I do not trust the technicians there to do whats right and fix my car the first time. I uploaded a photo of my broken timing cover and i have a video as w

I brought my vehicle to them, concerned about wrench light on dashboard. I then was charged for a tie rod and wheel alignment. After that they said it would go away on it's own. It didn't and I have more problems than I came with. My car now squeals after braking and when turning the wheel. I still have the wrench light on, so what did I really solve? Nothing! They didn't resolve that issue or this. Terrible waste of time!

A pleasure from start to finish im glad i decided to come to this fine establishment i seen other reviews and I wasn't sure if they where completely honest or not. But im here to tell you that they may very well be the best Auto Shop In the surrounding area. I will be bcak in the future for all my automotive needs mechanical or otherwise. All in all it was a great experience. They handled all my needs was the utmost care.