Caliber Collision

I have never experienced such wonderful customer service. Repairs were done very quickly, arrangements were made for loaner car, and I was kept informed every step of the way. Other businesses could learn a lot from Caliber. I would use their services again in a minute. Service: Body & Trim

I am sorrowfully late on adding this review but I definitely found my way back to ensure my positive experience was notated! Obviously supply constraints don't make for a pleasant experience but that aside my initial experience with my repair was arguably inconsistent. Friendliness and periodic communication were on point but the actual work was not. I did get a "some excuses" vibe when not committing to promises made (I did request additional painting that I would pay for out of pocket and needed a tire, both were assured). When I got my vehicle there were alignment issues (I also noted on a visit and was told would be addressed prior to pick up), my radiator fluid was over filled to its max, and no washer fluid beside other minor qualms. Told I could bring it back for those things. I said I could return within a week as I was off and was told no. I made clear I was unsure but I probably couldn't return for a month or more - not my preference. About 2 or so months later I call to fig

My body work looks great, and the vehicle was ready earlier than expected. Communication from staff was polite, detailed and accurate. Highly recommended.