Cole's Collision Center of Ballston Spa

I was rear ended in a parking lot. The back of my car was crushed. I didn’t know where to go and was searching! Boy was i so glad that I brought my car to Cole’s collision of Ballston Spa. This place is amazing when it comes to customer service. They are right on target when it comes to details and most of all their work. They really care about the quality of the work and the satisfaction of the customers. My car came out better than new. I highly recommend Cole’s collision of Ballston Spa. I worked mostly with Randy and Julie but all the employees are caring and kind and it’s that old fashion service that we all remember and want. Services: Steering & suspension repair, Body & Trim

After 20 years with a different Auto Body shop, I'm switching permanently to Cole's! I had always heard great things about them, but when my insurance company and husband both highly recommended them, I gave them a try! Their work was impeccable, their space was much more upscale than I was used to, but most importantly their customer service was equal to none! Julie was so friendly and professional, keeping me informed every step of the way. She explained to me exactly what would happen with the rental I was getting. When the rental company tried to charge me over $300, instead of the $50 Julie had told me, I went right back into Cole's and informed Julie. She was able to speak to the rental agent and pull up facts on her computer to prove that the actual fee should be $50. I was so relieved and felt like I was in such good hands there at Cole's! To be rear ended is an unfortunate experience. But then to have been made to pay over $300 needlessly, would have really added to t

Cole’s in Ballston Spa was incredible to work with during an insurance claim/repair. Quality work delivered ahead of schedule. Incredibly friendly staff went out of their way to explain each step of the repair process and Cole’s kept me updated via text every time there was an update to the status of my repair. Start to finish, a great experience. Services: General repairs & maintenance, Body & Trim