R & D Automotive: Bavarian Rocket Science

Decided to check this shop out in hopes that an independent place would serve me better than a dealership. I have no complaints about the service, but the costs are absolutely absurd. They charged me $125 for an oil change, and $225 for a brake system flush, and that's just the labor. Both the oil and filter cost was marked way up at about double the cost I could get from Walmart or for original parts online. This may be a good place if you're trying to get custom work done, but for general repairs and maintenance steer clear, because they'll take all of your money. I ended up with a $500 bill for this relatively casual maintenance. Edit: To clarify since the owner responded. 5 quarts of Mobile 1 0w-30 is what was on my bill sheet for $72.50. You can pick up a 5 quart jug of exactly the same at walmart for $30. The oil filter kit with BMW part number was $20.46. You can find a 2 pack of the same part number, an official BMW part, on Amazon for $17. An oil change from Keeler BMW is $100

I would not recommend R&D. I needed an alignment done on my Audi S4. I didn’t want to pay the stealership to do it because I didn’t want to pay an outrageous amount of money just for an alignment. I drove 1.5 hours to have these guys do it and was reassured it would be done correctly and it was an easy process. Needless to say the car was at the shop for 8 hours just to get a “1 hour alignment”. When I got the car back at 5pm the steering wheel wasn’t straight and the car pulled to the right when I let the wheel go traveling down a straight highway in the left lane with little to no road crown. I immediately called on my way home and I was told this was “normal” and that they align racecars with those same specs. Well, it’s not a racecar… it’s my daily driver and I don’t want to have to hang on the steering wheel just to go straight when I drive down the highway. I ended up going to the dealership and it was aligned perfect, the steering wheel was straight and I’ve had zero issues for

Extremely professional and a high level of integrity. I brought my Mercedes in for a brake flush and to replace some driveshaft bushings, turns out I didn't even need those bushings replaced and they were 100% honest with me about what my car did and did not need. These guys clearly care about cars and treated my aging C-class like it was one of their own; much respect for that and I will be bringing in the rest of my European cars for routine maintenance. Thanks guys! Services: Steering & suspension repair, General repairs & maintenance, Brakes