AA AUTO CARE #500

On May 27, 2022 I took my vehicle into store #500 with the intent to have my AC diagnosed and repaired as it only worked intermittenly. A few hours after leaving the shop, I called to get an update and was told that it was either a compressor or a leak. Shortly thereafter it was determined to be a bad compressor and that replacing it would correct the AC issue. I agreed to have it replaced and paid $1,250.85. The AC ran fine for 2 days. I noticed the AC was no longer functioning. I called the shop and they ask that I bring it back in, but due to military orders I was unable to until July 25, 2021. During this visit, I was told that it was a fan issue. Though upset, as I believed that the fan issue should have been noticed during the first diagnostic, I agreed to pay for the repair. I paid $811.41. Three days later, I called the shop as my AC stopped blowing cool air about 2 hours after I left the shop. I took it back in on the 28th of July and was told that the compressor was bad. Afte

Check engine light came on on the freeway as I was going home. The next day(11/16/16) I went to Big Brand tire service (formerly AA auto care). Joe Serrano has to be one of the best managers of any company EVER. THIS MAN IS EVERYTHING YOU CAN EVER ASK FOR IN A MANAGER. The price to fix my check engine light issue was exactly what I was expecting to pay. Oscar(the tech that fixed my car), Anthony and Carlos and I think there was someone else, these men deserve more recognition than they get. Mind you they just fixed a fuel leak in my car less in May. You kings are amazing at what you do. Explained everything, very personable yet professional. They don't just tell you whatever to make a buck they tell you the exact issue. I love this place and I recommend everyone to get your car serviced here. You guys are truly the best and I will never go anywhere else to get my car serviced. THIS LOCATION IS THE BEST HANDS DOWN. THERE IS NO COMPARISON. MY BABY IS RUNNING LIKE A BRAND NEW CAR. THANK Y

This review is way overdue. My other half was traveling from Arizona to Washington State and she ended up having issues with her Mini Roadster and I told her to pull over to the nearest shop and she pulled in here. They were professional, knowledgeable, and helpful. We explained I would be flying in to pickup the car and would need to know it was ready to go and all. I got there to pick it up and figure I would drive a little before driving back to Washington. I drove it and it still had issues. They knew I had to get on the road asap and jumped right on it. Not even an hour later I was on my way and no issues. I appreciate them taking care of us asap knowing we were from out of town and needed to get on the road. Thanks again to you all.