Bee-Line Automotive Inc

My name is Jonathan Bertanelli. I am an aerospace engineer with Boeing and owner of Anthem Holding Corporation in Albuquerque. Unfortunately I am compelled to write this "negative review" of the "current" Bee Line Customer Service. I was originally highly recommended to Bee Line a couple years ago and have spent several thousands of dollars on various repairs. I had primarily done business with the owner Mark McCullough and I had always received exemplatory customer service with quality auto repair and with direct acess to my technician regarding repaires with the highest standard of integrity. However Mark McCullough has retired and he has either sold the business to his son Kelley or he is now running the business for his father Mark. The current and future perspective customers of Bee Line should be aware the "integrity, access and customer service has severely deteriorated" under the current management of Mr. McCullough's son Kelley. Bee Line now has extremely poor customer serv

Outstanding service!! Im new to town and a neighbor recommended Bee Line to me. So glad he did. I brought in an older car that had several issues. The mechanic Ryan was amazing. He diagnosed each problem and carefully explained what needed to be done to fix/resolve each issue and also what it would cost. After his repairs the car now sounds great and runs great! I thought the price was very reasonable. I know it would have been so much higher if i had gone to a dealership. So glad to know there is a friendly place in Albuquerque with highly skilled mechanics that i can trust to work on my car.

Had this vehicle to two other repair facilities that couldn’t find the problem. I then took it to Bee Line Automotive and the problem was discovered and fixed the same day. I will only use Bee Line for future repairs! Services: Steering & suspension repair, Steering & suspension replacement, Auto brake repair, Brakes, Auto brake replacement