Goodyear Auto Service

If I can give a negative rating, I would in a heartbeat. If you have any other option to get service performed on your vehicle, I suggest you go there 1st. Today was the last time I will visit this location. A simple service request (oil change and maintenance light) turned into a customer service experience nightmare! All 3 managers on staff were present today and all 3 of them were rude and unprofessional. As a customer, I have the right to ask about what your staff/mechanic/technician is telling about my vehicle. I don't just accept any and everything you say, without following up. This is especially if I need further clarification. I've been going to this location for many years without any issues. Over the past few years, it's been very intense to visit this place. Due to closeness and convenience, I've been trying to see if things will get better. Today, I'm done. If the owner of this location would like to discuss this matter, please let me know. Sincerely, No Longer a Goodyear

Not Good service here. I went there for a simple tire rotation that took 3hrs of wasted time. Didn’t do the Job tried too hard sell me new tires. Totally bad service rude to customers don’t waste your time here.

My husband had his truck in the dealership to have AC fixed for the 2nd time in a month. We were leaving for vacation on Friday during the week it was in the 90s. He dropped the car off at 6 am on Wednesday. He had told them we needed the truck AC fixed to drive to Myrtle Beach on Friday. Wednesday afternoon they said they were sorry but they wouldn't get to his truck that day but were sure they would get to it the next day. On Thursday he called over at lunchtime to see how they were doing. They said they were sorry but they wouldn't be able to get to it that day either! I called over to Good Year to see if they could help us out. They were very happy to make sure we were taken care of. We dropped the car off around 1p. We got a call from them a little after 1 p on Friday saying our truck was ready! We had told them we needed it for 3p on Friday! They went way beyond our expectations! It was a team effort to get our truck fixed & ready on time! We had a nice cool ride all the way to M