Scotch Plains Auto Care, LLC

What an awful experience this was. I don't understand how this place can have such ratings. If I could give it zero stars I would. To start I left my car on Wednesday morning and the guy assured me it would be done no later than Thursday. No phone call nothing until Friday morning when I called this place. It seems that he had totally forgotten what needed to be done. Then he started playing phone tag. If he didn't have the time he should've told me from the beginning. He never called back so I went to pick up my car before they close. To my surprise he hasn't done anything.. 3 days later and he kept saying he would call me back??? What type of game is that??!!! DO NOT go to this place!

Todd is the best! Friendly, professional service! Will always do the right thing, he's fair, honest and trustworthy! That's not always something you see in business. I and my family have been going to him for years.

I do work on my own cars but have used Scotch Plains Auto for over 8 years beginning at their prior location for jobs that are over the top in labor or over my head in complexity. Every time, they have been smooth, clean, and efficient. As a customer I'm also reasonable and understanding. I enjoy the personality of the owner and his team, and really appreciate their expertise, solving issues on my vehicles that I couldn't figure out. I've had a timing belt replaced, coolant hoses replaced, and a very annoying valve located at the top of a gas tank replaced in another vehicle. Excellent work! Services: General repairs & maintenance, A/C installation & repair, Air conditioning