Subaru Service

We bought our car from tri-city Subaru back in 2019, and have been going there for services since then. We loved them so much that even if we moved to Concord, we kept scheduling services at tri-city. However, our last two appointments through us off - one was significantly delayed and another canceled for being us late for 20 minutes. We’ve nothing against those. What disappointed us the most was the way service representatives behaved and communicated with us. In both instances, they were rude and disrespectful. We didn’t plan on writing a review after the first instance, but as it happened again, we felt obligated to let everyone know. We hope people in the front desk are at least being trained in personal communication. Services: Air & cabin filter replacement, General repairs & maintenance, Auto brake repair, Tire rotations, Vehicle Inspection, Auto maintenance, Oil change

Great service and associates here at Tri City Subaru. Thanks !!

Bought a car there. Craig was amazing and very friendly, we ended up showing up close to closing time and he still took the time to show us a car. We came the next day and he was very thorough and kind. Not pushy at all. 11/10 recommend!!