Firestone Complete Auto Care

The service professionals were polite and professional. My only complaint was that the wheels were extremely dirty…covered in caked on grease after the work was complete. Since they were clean when I dropped it off, I believe it is safe to assume they should not have excessive grime when I pick it up.

A very convenient place for car work for the military plus they have a lifetime balancing and alignment package with new tires.

My husband and I will only bring our vehicles to Firestone on Offutt. They are honest, thorough, and professional. I brought my CRV in yesterday for an oil change and the woman servicing my car noticed something strange done by the last shop (not Firestone) that worked on it. Before doing anything, she called us, let us look at it ourselves, and helped us come up with a "worst case scenario" solution, even having replacement parts on stand-by and giving us an accurate estimate of cost. As it turns out, nothing needed to be replaced but I so appreciated the extra effort and transparency. And they still finished the whole oil change and inspection within the estimated time frame!