TLC Automotive Repair, Inc.

Excellent customer service. Trusted mechanic with experience, Exceptional patience with explaining issues and offering solutions. It is like getting dealership quality expertise without having to deal with the big shops. I would refer this business as a number one choice to any Lexus or Toyota owner.

They are busy because they are good at what they do, and fair. Specialize in Lexus and Toyota. They went over my new to me used Lexus and verified everything looked good with only and oil and cabin air filter change needed now, with brakes in 5-10k miles. The car has 177k miles, so it was nice to have an expert look it over and not be charged dealer prices.

I came across on Alan's name on a Lexus Internet forum. Between a shoddy dealership repair, and another local "reputable" shop my Lexus was in disrepair. Alan was able to identify the problem, and provide long lasting fix. I have used him ever since. Here is my most recent anecdote. Lexus was unable to deliver a part in a timely fashion. It delayed the repair on my LX 470. Alan took it upon itself to have Lexus discount the part(s), and passed the savings on to me. Alan is fair, honest, and very knowledgeable.