Boney's Radiator Service

To say Peggy and her staff are honest would be an understatement. Having had my radiator and water pump replaced there in the past two weeks, Peggy, Shane, Jay, and the rest of the staff are true to their word. When they give you an estimate, that is the price. No surprises. If they find something else wrong, they ask if you want it fixed instead of going ahead and doing it. Honesty and Trustworthy...two things sorely lacking with a lot of businesses.

Imagine this. I'd recently moved from Wilmington (my hometown all of my family still there) to New Orleans for a career change and a new start. I drive back to Wilmington to pick up a vehicle I had done a few repairs on. 2011. I order a radiator from this shop, and my dad was gonna do the work. I pick up the radiator that was given to me after my receipt even said it was the correct part. I take it home to my father who tells me I have the wrong part. I take the part back and I ask for the correct part, dont forget Boneys gave me the wrong radiator. The lady behind the counter says that I will be charged a restocking fee for HER giving me the wrong part. I was younger, just starting out. And clearly at the time was struggling. Yet I had to pay for her mistake? I never forgot that incident. The restocking fee was paid before I could get the correct part. All off of HER mistake. And she did so with a smile. And although this review is years later. Glad to say I'm doing much much much

Just want to say the people that work at Bonny’s are very honest people. My wife lost her wallet and passport a few years back and come to find out she lost them in her Jeep we traded in. While the Jeep was being repaired by Bonny’s, they found the items and contacted us. Bonny’s employees stated there were $60 in the wallet. I told them to keep the money and mail the items. Them being good samaritans, states “no”, we will mail everything we found. I really appreciate good hearted people during these times. Thank you Bonny’s.