Autoworks Inc

At 138k, my engine was overhauled by autoworks. They also replaced the thermostat, replaced the spark plugs, replaced the pan gasket, and redid the timing. At 140k, the thermostat had to be replaced. At around 143k, the oil pan started leaking AND I heard a terrible grinding and clicking noise, took it to a mechanic and found out that the bolt holding the timing chain idler sprocket had completely backed out and let the inner timing chain wear against the outer timing chain’s tensioner guide. Now this means that within 5k miles, almost everything they did to my car failed. When i called them to ask if they could fix it the first time, they replied that it’s been more than 6 months and that I was out of luck. Once I had taken it to the mechanic to get it diagnosed, I called again with the specifics of the problem. I was told the same thing. I even offered to pay, and asked if there were a discount they could give me on it. They said I’d pay full parts and labor like everybody else. A bo

Mechanic "Carl" had my car 3 months and it was returned with more problems than when it was turned in. Turn signals worked in October and now they don't. He did work without authorization, changed the work I wanted done, did not provide an estimate against NC Law that came to more than $350. The work he did previously on a gas tank replacement he cited as a problem that caused water to get into the fuel system, causing rust and the carburetor needed to rebuilt 3 TIMES! When questioned about it he became angry and did not offer a refund yet much less and apology. It is also note worthy that they contacted me one time over the 3 months, but after the first month any information I receeved was because I had to contact them. Avoid at all cost.

Great service. They always know me by name and stand behind the work they do. I started going to Autoworks because my coworker recommended them and they close to my job. I don't work there anymore but I make the longer trip because I trust them and they do a good job. It's is not easy to find honest mechanics. I highly recommend Autoworks. They also have some wonderful animals to keep you entertained while waiting????