Carolina Collision Repair

I wish I could give no stars! Oh the details of my experience. I will never ever use this shop again, and I am telling all of my friends and the mechanic that suggested them as well! A job that was scheduled to take 3 days plus ordering parts, 7 days total estimated, took 27 days. They ended up having to cover my rental because they still didn't have my car ready at day 30 when the insurance stopped covering it. The repair was less than $3,000.00 and only my front end was damaged from a hunting dog. So bumper, radiator, ac etc. nothing major. When I dropped my car off they did say it would be the end of the next week before they could work on it. No problem, but that alas was not the case. It was only a week. They constantly ordered the wrong parts, they blamed the insurance company but honestly you run a repair shop, you should do better. The updates I got when I called were, we are working on it. My insurance company got so fed up with them, they sent the appraiser back out to check

These guys are great! At the time of writing this, there is one nasty review for this place, and my thinking is that the customer must've been rude/disrespectful first, because these guys are not rude nor disrespectful. The short version of my story is that my car was in their care for 2.5 months. You're probably wondering why I'd give a 5 star review when it took that long. Well, my car hadn't been out on the market long, and the damage I did to it was pretty high. Having said that, the parts they needed to make it road worthy were on back order, so that wasn't their fault. As a matter of fact, they went far out of their way to take care of me, because my insurance stopped paying for my rental after 30 days and they picked up the rest of the rental bill! That's right, they paid for 1.5 months worth of car rental for me! When I got my car back, the paint job almost looked better than when I bought it (maybe that's because I hadn't seen it in so much time, but in any case, it looked gre

I would like to say thank you to owner and management of CAROLINA COLLISION REPAIR. This is a honest and trustworthy company. I highly recommended them for auto repair. Ronnie McLean