Gomez Auto Services

They did an excellent job on my truck

This occurred on 8/6/21 And it was the worst experience of my life and a huge inconvenience. I may never use U-Haul again due to this ridiculousness. 10 mins before I was supposed to go and pick up my truck from Fayetteville I got a text to pick up my U-Haul in a location that was 40 mins away. Because someone did not bring the U-Haul back to the correct place the location I was gonna pick the uhaul up from didn't have ANY trucks. I had to go 40+ mins away to pick up a truck. The truck that was there was double the size I needed. I called U-Haul multiple times to rectify the situation and they said they’d have someone call me back and they never did. Worst customer service ever. They didn’t even have the rolling cart that I needed but still charged me for it. No remorse was shown. Gomez Tire kinda tried but not really. Unsatisfied 6 months later. I wished they wouldve contacted me sooner to explain the situation. Do better for customers.

They put used tires on my car for a reasonable price, although i cant remember now. The work was efficient, got it done in about 20 mins. I recommend this place for used tires. The reason for the 4 star is that they dont use any lifts so work is not going to be as fast as with your standard tune up shop, but for the prices i recommend it.