Goodyear Auto Service

After living in Cornelius for 10+ years I found a good shop with good workers. I have recommended this place to 100s of people because of their shop workers. Unfortunately, all of my bad experiences with the worthless management of Melissa has taken its toll. They have the absolute worst person as far as attitude, behavior, and people skills interacting with customers. She should be hidden behind closed doors and never have interaction with customers. I can’t imagine how miserable it is to work for her! Tim should 100% be running that place, he is hands down the reason why I used to go there, and why I recommend the place to so many people in town. I still defend the place even when people tell me how horrible it is to deal with Melissa. But today is the end of that!! I will be calling corporate first thing Monday morning in hopes they will take action or, and I will make it my personal goal to get Melissa out of there as I will no longer stand behind Goodyear!

Goodyear takes care of their customers. I bought a set of 4 tires in April 2023 for the state inspection and have been happy with them. However in January, 2024, my 2015 Volvo S60 posted a warning that the tire pressure was low. Because I was in the area I drove into the Goodyear without an appointment, and told the manager my problem. Within minutes, the manager had a tech put air in the tires, make sure the warning light went out, and let me drive off with no charge. Super service and I will be back!

After struggling for months to find a trustworthy auto shop, a friend recommended this Goodyear and I'm SO happy she did! Both times my car had issues, these guys were efficient, communicative, and went above and beyond to find the problem and implement a solution. Great work! You've made a loyal customer!