AAA - Cary Towne Center

Ripping people off. Avoid this business. A widowed grandmother’s car wouldn’t start. As a long-time AAA member, she called AAA for assistance. They talked her into hundreds of dollars of unnecessary work and still didn’t fix the actual electrical problem. How can they stay in business, literally preying on little old ladies? Stay away from this place.

I was told I need rear brakes, but rear brakes & rotors were put on by AAA mechanic at same location (different mechanic) in April! I paid for a part in cash and part was sent back because it was the wrong part. I was told they could not give me my cash back from the petty cash per corporate. I am a member of AAA and have gone to this location several times prior to the new crew. Since corporate feels as though it is fair to reimburse someone who paid cash, to wait for them to mail out a check and then have to deposit it to clear. I will not be renewing my membership when it expires. If a member gets treated like this, then I can just save my money or go with another company that strives on excellent customer service!!! That is not good customer service to tell a customer paying cash that you can't refund them their money back in cash. They have to be inconvenienced of waiting for a check to be mailed out to them. Now if I had my serviced and told AAA that I will mail them my money, I'

Man I wish I read the reviews first. I had it with another place I brought my cars so I was hunting for a new place. This is near my house and had appointments and I got a coupon in the mail for 59.99 synthetic oil change. So I gave it a shot. My appt was at 1030 and I left it there and went home. I mean I dont expect it to be exactly at 1030 but I got a text about my "inspection" before I heard from anyone at 2PM. 3 1/2 hours after appt they finally get to it. Typical stuff like dirty brake fluid(just had my brakes done 2 weeks ago) and dirty air filter. I declined and said just oil change and tires please. When I went to pick up car they had charged me full price 69.99 instead of the listed coupon price I gave them at drop off of 59.99. Im just too tired to fight with them so I paid it and walked out. I have 4 cars to get serviced on a relatively normal basis and I live less than a mile from them. They lost out on lots of business today just from me alone over 10 bucks and failure to