Sam's Automotive Repair

I went to Sam's Automotive because of the stellar reviews, and I was not disappointed. My 2012 Chevy Sonic kept overheating and I knew something was up with the radiator. I brought it in to get it checked out and a few hours later, was called with an estimate. Unfortunately, it was beyond replacing my radiator and hoses, and a new fan and thermostat also needed to be ordered and installed. I was at work so I wasn't able to approve the thermostat install, but was promptly texted and was told they would work with me on the price (the new estimate was $1400, and my original estimate was $811). I figured they would knock off some of the labor for the additional parts that the car needed. The snow storm delayed me picking it up, but when I walked in today they showed me how deteriorated my old parts were and were very open about a 3% surcharge if I paid with a card. I still used my credit card but was amazed that the grand total was $835 (with the surcharge). I could have cried, I was so re

I was feeling defeated about my car situation. Daren was compassionate and allowed me to come in right away even though they were busy. TJ and Daren took time (30 minutes or so) to look at my van for coolant leaks, even going as far as lifting it to look underneath. They didn't find any leaks but instructed me on what to be looking for, what the issue could be and told me I could bring it in during the week if the problem persisted. They did not charge me for the inspection even though I asked what I owed them. These two guys are good people, you can just feel the warmth, empathy, and care which is rare. Very grateful.

I've been using these guys for more than 5 years now for nearly all of my automotive repairs. I appreciate their professional services, honesty, good value and they can have a pretty good sense of humor too. On a recent visit, my son had to have his Jeep towed to Sams because it was overheating. The fix, tightening a few hose clamps and refilling with antifreeze. The cost? $0. I was stunned, but that's the kind of real Asheville service you get at Sams. Service: Engine repair