Express Oil Change & Service Center

Worst place to use for oil change. Twice my car was leaking oil becouse they didn't make sure the filter was tight enough. I Went there in December, 10 minutes after I left, the whole oil filter came off and all the oil was on the road. Today, i went to another oil change shop. They couldn't untie the oil filter cap becouse the previous shop screwd it so tight that it broke. This shop is a nightmare. Other people told me they had problems too. Don't be fooled by the 10 minutes service they promote. The way they work it should be 2 minutes service which is the time it takes to.drive in , pay and leave.

This was once a respectable business, but is mis-managed. Been going here for 10 years for oil changes, mechanic work, tire changes, and inspections. I abruptly stopped going after the manger, Luis, over the span of a week, argued with me over what service I requested, despite having it in (my own) writing, and insisted that I pay for it. Rather than take responsibility for the error, he said it was between me and his mechanic, and made me argue with him. Over text and phone calls, this went on for a week, and I was told the service would be taken off my bill. Somewhere in there, he told me that he tapes my phone conversations, which I guess was his way to catch me in what I suppose was a lie, and that was completely made up (when I called him on it later, he told me "that isn't a service we have anymore). I then went in during my (busy) lunch hour to get my truck, and was surprised to see that the bill still had the charge for the service that I didn't want. He then avoided me

I started coming to this shop when I moved to North Carolina last year and the employees are very well mannered. The manager Luis is on top of things. I came in for a check engine light and brake check last week and I have to say the mechanic Alex was very informative and punctual. Great experience! Highly recommend!