Smith Brothers Body Shop Downtown, Jackson, MS

Took 5 months and they finally took my car to dealership to get fixed then on my 7 hour drive home had multiple problems and still have to take my car back to local dealership. Thank goodness my adjuster has been wonderful and helpful.

I took my truck to get a complete paint job. Dam told me $3000 and 3 weeks. I went to pick it up 4 weeks later and they had bent the back rails and put washers stacked on the nuts, didn't repair hail damage, didn't paint door jams or inside of tailgate, had over spray on it and tape glue on the molding. I carried it back on their schedule in 2 days should be ready but took 4. There's still some issues but I accepted it. Then out of no where they called me tonight at 7:30, drunk threatening to beat my but with my cane. I am disabled. Telling me they had a judge would eat me up. Saying they were all military. Just threat on top of threat. Not a professional way to do business. Very dissatisfied with the whole experience.

Brought in my car that a buddy backed into. They were incredibly nice and especially patient of my ignorance regarding the insurance claim process. Fast and great work, and I couldn't recommend them any higher. Would definitely use them again and recommend them.