Shawn's Master Auto Repair

Been my mechanics for over 15 years. Honest people and honest work, thorough, very customer friendly. They have even managed every time I was going through tough patches in my life to, unknowingly, gave me my smile back. Their smile is genuine and saying to you "I'm not here to rip you off... I'm here to make one less worry for you" .

I took my 2016 Kia Forta in after hearing a thumping sound while driving. They fixed me up and sent me on my way. The noise, however, came back and was louder and violent. It was loud enough that I felt I needed a tow back to the shop. I was very irate and rude when I called them back on the phone. Jeanie was the embodiment or professional, cool and collected. Apologizing profusely, deescalating the situation and she got a tow truck to my location quickly. They covered the tow expenses and when they took a second look at my car, Shawn himself went with his mechanic on the test drive and found the source of the disruption using his years of experience and know how. He also used the opportunity to teach and grow his mechanic, What a real mentor and leader would do. When he explained the situation to me, I was incredibly impressed. They could have tried to shift blame and skirt responsibility but they met it head on and made me a customer for as long as I live in the area! Super awesome j

Great customer service, honest and trustworthy. I needed a safety/emissions test to renew my license, the mechanic (I don’t remember his name) had me in and out in no time. Highly recommend