Northtown Auto Clinic

Northtown Auto Clinic is an amazing business. Dropped my car off around 7:45, they gave me a ride home, called me by 8:45 with a quote for fixes and asked if that was ok and by 12 they had fixed my vehicle and had it home by 1 at the price they quoted me. Any time I go here, I know I am getting fair prices and great services which is why I've been going here for 5 years. Service: Auto maintenance

I chose this place over many others in the area that were walk ins only because I thought I would fair better with my time if I made an actual appointment. Huge mistake on my part, huge. I dropped my car off at 8 am, they were hoping to get it done or started around 9. So I wait 5 hours before calling for an estimated time of completion. 5 hours for the girl to say oh, oh yeah well there are 2 cars in there now so hopefully they can inspect it after lunch. Truly sounded like they forgot my car was there. Suddenly 45 minutes after I call they have it done and have failed me. Now the moisture in the taillight I get but I know my state regulations and for failing me for the crack in my windshield is ridiculous. It's nowhere near 4 inches from the bottom. To be in my line of sight I would have to be looking BENEATH my steering wheel. So glad they could take 6 hours to fail me for something anybody walking by could have clearly seen and avoided wasting my entire work day. Thank you so much

BE ALERT. my car was there for 2 months. after they called me several times and charged me different fees for different diagnostic tests. they finally called me after 2 months and told me that they cannot fix the car, and now the car does not even start. so, I had to tow my car from their lot otherwise, they said they would charge me $50/day for storage fee. I had to tow my car that I drove it there, and paid for the towing service, and paid a ton of money for diagnostic fees, and the car now does not even start. YOU CANNOT DO THIS TO YOUR CUSTOMERS NORTHTOWN AUTO CLINIC.