Wornall Automotive

I brought my Subaru outback to Wornall Automotive with a starting issue. Based on my experience, it seemed to be an issue with the antitheft system, which I conveyed to them. They insisted on doing a full diagnosis and reported back to me that it was not the antitheft system that I actually needed a new starter and wanted to charge me around $650 total. This was more than I could afford, so I declined their service. They charged me $156 for the diagnosis, which I paid. I then hired a mobile mechanic, bought a starter and had my car towed to another lot. While waiting for the mobile mechanic to arrive, I turned the ignition and the car started just fine. My theory that it was the antitheft system proved to be correct and I did not need a starter. Either they were trying to rip me off or they were grossly incompetent and/or lazy. RE the reply bellow: There is no doubt that my starter will eventually go out. It could even happen today, even though it shows no signs of it. I’ve been drivin

Incredible service. Not only did they patch my tire (and not sell me on needing to purchase new), they saw I only lived a few minutes away and gave me a ride so that they could solve my issue same-day. If I could give more than 5 stars, I would. Thank you!! Service: Tires

Mark was absolutely awesome and upbeat, bad situation made fun! Worked with my insurance AND got the job done quick! Thank you Service: Auto engine diagnostic