KC AutoWorx

Not great with customer service. Made a call once because my boyfriend needed his car towed and they seemed not concerned or interested in helping be the spot to take care of his vehicle.

WORST EXPERIENCE EVER. Wrong diagnosis, guess work, six times in the shop, new problems, unprofessionalism, and a month of wasted time. I took my VW to KC AutoWorx for a “Check Coolant” light and engine temperature warning light (the “problem”). They initially misdiagnosed my problem as a “faulty” thermostat and temp sensor and replaced both. The next day my car had the exact same problem. They said they accidentally put the wrong thermostat in the car. I let it slide and had it replaced. The next day, my car had the same problem again. I found this odd. They then told me it was now a “faulty wire.” The wire was replaced and they “forgot the paperwork” for the repairs. The next day, I had the same problem again. The temp gauge would go up as I drove (past the center line), and I was stranded on the side of the road as the car wasn’t safely drivable. They took it back and said it was now the water pump (what I initially told them I had replaced twice and where the problem might lie). Th

These Gents are awesome!! Very impressed with the quality of work they did on my Jeep. Very efficient, knowledgeable and thorough. Quality of work was top notch. Extremely Informative on keeping me up to date as the work was done. Prices are affordable. Highly recommend using them in the future. Great job to the KC AutoWorx Team. You guys Rock. Thank you TJS