Bommarito Toyota Service Center

Really hope it is just I am not super lucky. Today my truck had the second oil change and for the second time in a row the service department mess something up. I came to get oil change but they, literally, forget to do it. I was told the truck was ready, when I asked for the price for oil change, they did not know what I was talking about although the appointment was for oil change only. I had service for my previous car for over 7 years with Honda, they know how to do business. Really hope they improve here, there are many things they aren’t doing good. It seems there is not much communication between shop workers and front desk, everyone is doing things in their own. So far two visit with awful service.

Stopped by collision center to get some information on obtaining an estimate on damages to my vehicle. The guy I spoke with was nice enough to tell me the process of the certain insurance company I would be working with. I left with a better understanding of what to expect. Thank you for your time and patience.

The automotive technician was friendly, thorough, knowledgeable, and kept me informed of each step of the recall process. He even discovered that they had sent the wrong part and the technician was able to get the correct part the same day!