Firestone Complete Auto Care

Usually I don’t have issues when I go here. I come because it’s close by & this is where I got my tires from. I came to have a few routine things done today. & instead of ASKING like a normal person where my lug nut thing was, they tore my car up looking for it & left it a mess. My stuff thrown around & dirty finger prints everywhere. When I went inside to complain they said I should have had it out. LMAO. NO. Actually you should have JUST ASKED where it was. I’ll drive out of my way to a different Firestone from now on. Just weird & lazy as he11. Service: Tires

During my recent visit to Firestone Brooklyn Center, I encountered a concerning situation, prompting me to express dissatisfaction. I strongly advise against wasting time at this location, as it falls short of expectations. Bridgestone/Firestone and Tires Plus are under the same corporate umbrella. As a long-time customer with a Firestone credit card, I frequented the now-closed Brooklyn Center Tires Plus. On May 18, 2023, I visited Firestone after discovering a nail in my tire. They promptly accommodated me without an appointment and addressed the issue. While my tire was being repaired, they mentioned the need for a new battery, but I chose to handle the replacement myself. There was no mention of problematic tires during this visit. After a week, my tire pressure warning light reactivated with a minor pressure drop. Adding air didn't resolve the issue, with approximately 1 pound of air loss per day. On June 5, 2023, I had an appointment with Firestone at 2 PM. Arriving slightly earl

Every time I go to Ridgedale, I have some form of issue. Either they’re trying to pass off someone else’s car onto me or they are not professional in any way shape or form. Their customer service is very inconsistent. I will not be back… Too many other locations to go to. Fire stone is a great company and so is Tires Plus, however, I will not go back to this one location ever