Monro Auto Service and Tire Centers

Great experience! I got a flat tire last night driving on the highway. Was so angry, because my car is brand new, just a year old. My tire wasn’t fixable so had to get a new one. Price wasn’t bad at all! I was expecting more actually. Was able to get me out in a hour, and I have to drive back home to another state today. Can’t even tell it’s a different tire. Can’t remember the name of the man that helped me the whole time, but he was great and funny

On two different occasions I had a bad experienceThe first time they fixed my brakes and when I left my brake light wouldn't go offWhen I called them back I spoke with Dean and he saidThat it wasn't anything that they did since then I've been pulled over twice and told that my brake light stays on while driving so I went back to Monroe against my better judgement so they could take a look at brake light issue. Once again Dean was the person assisting me. I told him I would be using my Warranty. The kept my car 2 days and. told me i could pick it up When i picked it up Dean took my portion of the payment and told me my car was fixed. After driving 2 days. I realize my car still was not fixed. I called and spoke with Dean. He said the warranty pple never answer the phone so therefore the repair wasnt done! So why didDean take my Money...and when i ask for my refund he said take it up wih Coporate..which refund woud take 7 weeks! Customer Service was horrible

Lace has gone downhill a long ways from being Harlow tire, tech couldn’t get my lug nuts off two tires and butchered the others. Then told me they could do the services I paid for, bring it back later after I swapped the lugs. Did that came back now they have no time and won’t refund me my money told me to contact corporate. SO UNLESS YOU WANT TO BE TOLD CALL CORPORATE WHEN PROBLEM ARRISES I SUGGEST GOING SOMEWHERE ELSE!