Belle Tire

This is the location you want to go to. I have learned that all Bell Tire locations are not the same despite being a corporate company. I had an issue with my tires that were sold to me at another location and , after falling more confused from talking to them, I called the Stephenson location to cross check a couple answers and I’m fortunate Carlo picked up. He immediately invited me in for inspection ,listened to and validated my concerns and made everything right. Not only that , but he gave me personal recommendations and information that I did not receive when i initially purchased the 4 new truck tires. The other guy knew how to pull up the system and check my options but Carlo and his team took the time to actually talk tires and leave me feeling informed and excited. If corporate reads these reviews, Carlo and his team deserve a bonus! Make sure these folks are appreciated . They really earn it.

I've only decided to come here because my husband and I have had two bad experiences with this Belle Tire. First, my husband went in and got all new four tires back in August. No one mentioned that his undercarriage looked rusted, and he had no idea. We had to scrap the car with the four new tires the next week because it wasn't worth repairing. I feel that if a technician saw this, they should have mentioned something. Secondly, I went in on Saturday to get my snow tires put on and have an alignment completed. Once I left, my low tire pressure sensor went on and I turned around and went back. They told me it should recalibrate after driving 15-20 miles. I have driven 40 miles, and the alert is still on. I called today and they won't get me in if I come in at 5:30 because they said they are only open until 6 and won't make me a priority for scheduling. I feel that they should have examined this when I came back the first day or offered to work with my schedule if this was a problem mov

Spent over $3k at this location on my Charger RT and asked specifically about breaks and warranties, certain sounds, low pressure indicator. Vehicle was returned with sounds and low tire air pressure issue persisting. Returned next day, then received my vehicle back again with same issues. Never had a problem at Sterling Heights location. Will not return to Belle Tire, probably ever. EDIT: Official response is a pathetic deflection. Certain this location used incorrect coolant, broke my oil dipstick, and didn't check 75% of what I requested. Will never return.