C.A.R.S. of Novi

Wow. Such great service. I'll definitely be back. Highly recommend going here if you want prompt, great service at a reasonable service. They diagnosed an engine problem that a previous shop got wrong, and much quicker than the other shop took to get their diagnostic done. If you're nearby and want a place you can trust. Go here, the first time, every time.

Roughly two months ago, I started having various issues with my 2005 Trailblazer Ext. I have about an hour commute to work/back home daily; so a strong running vehicle is important to me. One Friday morning, on my way to work, my Trailblazer started to missfire. I made it to work and in a panic, called several auto shops in the area. Each one I called told me that they couldn't even look at my vehicle until the end of the FOLLOWING week. I was so devastated. Finally, I contact C.A.R.S of Novi and the kind gentleman on the phone told me that I could bring it up to be looked at immediately. I was elated since this shop is only a mile from my work. Within a couple of hours I was able to pick my vehicle up and it ran like a beast. Unfortunately, that weekend my fuse box started shorting out and my vehicle would have issues starting after it had been warm. This is no ones fault; even though I was a little disappointed that I had JUST gotten the plugs and wires done. I did take it back to C.

Thank you to Dave Smith (the owner) of C.A.R.E.S of Novi for taking the time to listen to the issue I was having with my vehicle last month. I noticed my car leaking fluid and that the transmission coolant lines were rusted. Before even taking my car to the shop, I showed Dave pictures of the issues and he demonstrated his expert knowledge by providing me recommendations and a quote on the spot. He had the parts order that day and they were delivered the following day. The turn around time to get my car running was 48 hours. I appreciate how quickly Dave was able to respond to the problems and his clear communication. This is one example of excellent service I have had here. I have also had oil changes, spark plugs replaced, and brakes replaced at this shop. I have consistently been happy with their workmanship and their fair prices. I will continue to support this local business. Services: Brakes, Auto brake replacement, Oil change