Monro Auto Service and Tire Centers

5 stars isn't enough for this place. The service was fast, efficient, and incredible. I would like to give special thanks to Brian, who took care of me even close to closing time. I came in with a flat tire, and he went out of his way to help me out. Thanks to him, I was able to get to work in time. You have bought yourself a customer, for certain!

Update - Monro's insurance company paid for the new running boards and they look great. Felt like I was on a hidden cam show. Walked in for oil change, tire rotation, and exhaust heat plate fix. Told it would be an hour. An hour later car was still not in. Not the end of the world. I am patient. At an hour fifteen, the car goes in. Mechanic puts car on lift and does not account for running boards (Toyota 4Runner). Destroys running boards. Then it was time for oil change. Oil was drained then they realize they have no oil filters that fit vehicle. Wait another 30 minutes for some auto part store to drop off an oil filter. Work was finished just over the three hour mark. Quote to replace running boards using their recommended company and insurance is $650. Was just quoted today but have yet to receive a call back from Monro's insurance.

I have been bringing my 2006 Toyota Corolla there since 2017 and will NEVER return. I had such great service and experiences there before and wanted to continue to give Monroe my business. After spending over $1700 (MOSTLY IN LABOR), to have my shocks replaced and a couple other things done (such as an alignment, oil change and a loose plastic part on the underside of my car zip-tied or re-attached), my car was returned to me with a crooked steering wheel, no oil change sticker and the maintenance light was still on. I never even got a spec sheet that shows my tire pressure etc. like I had ALWAYS received before. When I called to arrange to bring my car back, the manager even said on the phone that his crew should have taken care of this stuff. I returned to have the steering wheel corrected and the light turned off. They corrected the steering wheel ONLY. ALSO - I was told by the manager that they would take care of the underside of my car verbally, and I even wrote it down AND