Crash Champions Collision Repair (Formerly Service King)

If their bodywork is anything like their front office then it must be awful. It goes like this... I was a walk-in customer looking to get a hood and trunk paint matched and some other minor bodywork. They told me I would have to come back next week because the person who does estimates isn't in. (Fair enough, I was a walk in after all) Well, I return the following week and the woman (the one with the broken arm) who apparently does the estimates, was in the most foul mood the moment she found out this wasn't an insurance claim. "Is this customer pay?" Sure "IS THIS CUSTOMER PAY?!" Yes, I said I would be paying. She got so hung up on it being "customer pay" and just kept saying that over and over like she learned a new buzzword in her failed leadership class. I wanted to leave at that point because it was clear in her attitude that she no longer cared, but I figured someone with some skill must work at this place so I'll just let her take the pictures. Big mistake. She asks me to tell h

STAY AWAY .terrible shop. stay away. they change your appointment after waiting for two weeks. When you get upset that they moved your appointment they leave a message that they can not accommodate your car service, and they wonder why I am so upset. Very unprofessional. AVOID THIS SHOP. I Service: Body & Trim

My car was vandalized and ripped to pieces about a month ago and I filed a claim through my insurance company. My insurance company recommended Service King and I am so glad that they did. The process was really long and drawn out due to backordered (not Service King's fault) Hyundai parts, but Billy and his team were phenomenal. The customer service, customer care, communication, respect and kindness of this location and it's employees was top notch! Even when I came to pick up my car and left my credit card at home, they took me to pick it up. Unreal and amazing. Thank you so much for everything! Services: Auto glass repair, Body & Trim