Bay Auto Care

The kindness and help I received from Bay Auto, was a welcomed feeling, since I was only able to leave my truck in their parking lot on a Sunday with only a note. I live over 200 miles South, and was short on options. To my surprise, I was contacted the next morning. Unfortunately, they could not fix my truck. BUT, they kindly had it towed to Bay Transmissions, and contacted the owner to explain my situation. When asked if I owed them anything, I was told; not to worry about a thing. To be treated with such respect with only a note and a mess of a truck left in their lot, is not something we experience much these days!

Bay City is so lucky to have an auto service like this in our town. It is a true Mom & Pop shop and their business is as personable as you will ever find. My issue is was probably unlike any they have ever had, and I came to them mainly for their advice on how I might resolve my predicament. They assessed the situation and immediately went to work. Like skilled surgeons, having the right tools, expertise and know-how, they resolved my problem -- with perseverance and a can-do attitude. I'm grateful to the Bay Auto Care team as my issue if unresolved, would have lead to a very expensive repair. I have used Bay Auto Care in the past and they have always been honest in their dealings and with work performed in a reasonable timeframe. I would highly recommend their service for any of your auto service needs.

My Truck had no Oil Pressure and I coasted into Bay Auto Care an hour before they closed. Even with no appointment they took it in and said they could get it fixed (Oil leak somewhere) the next day. (I live an hour and a half north of Bay City) The owner then found the exact problem and fixed it by 5 PM. I'm very impressed with both of the owners. Super nice and not a rip off.. Thank you!! Service: General repairs & maintenance