AutoNation Collision Center Towson

Unfortunately, I can't comment on the quality of their work because they never got a chance to perform the service. My insurance company wrote out an estimate for $15,000 and instructed another company to start the repairs. However, I felt that the insurance company's estimate for my Audi, being an expensive car, was not accurate. Therefore, I decided to have my vehicle towed to AutoNation. At AutoNation, I was greeted by Kuentin Smart, who was very informative and reassuring. He thoroughly examined my car and provided an estimate that was three times the cost of the initial estimate. As a result, the vehicle was considered a total loss, and I wasn’t forced to keep a depreciated vehicle.

The service here was awesome..Even though the process took longer than expected (mostly due to parts being made and shipped from manufacturer), Kuentin and his team continuously provided updates on the process. The work was top tier and my car looks and feels new.. after being through a rough accident. I would recommend this shop for repair

I made an appointment here for my Mini because I was told they would give me an estimate on the spot. After looking over the car, technician Matt promised me he’d have the estimate to me by the end of the day. I waited a week and a half to hear from him despite calling. The estimate was also insanely high. I asked how long the work would take, and Matt never got back to me. Very disappointing.