LG Auto Body

Unfortunately I can’t give a good review on work- just on customer service. I brought my car in after a minor fender bender for an estimate and decided to go with them the next day. I called and was told the parts would be ordered and would probably come in in a day, and my car would be ready by the weekend. They never called back at all. It’s now been over a week. So now I’m taking my $1000+ job and going with someone else. I guess y’all don’t need the work or the money.

Ok. I just got off the phone with Drew at LG Auto Body in Silver Spring. All I need for now was an estimate. I came away a fan and he'll be my go-to when I need his shop's services! Here's why: Friendly, honest, frank, no B.S. I'm an auto body newbie. I have an old car (2000-2005, won't give Google details). When I asked about an estimate for a full re-painting. He quoted me. THEN he said: save your money. For your car's age, it's not worth the $ (unless there's some emotional / exceptional reason). And he explained why. This is the kinda of person I seek to do business with for expertise and services I need. Do I know their skills? No. Speed? No. Quality of results? No. But just based on this conversation, I will go to him first. And recommend him. I never give online recommendations. But this time, I want everyone to know what I know.

Top notch services and customer service. Ed, Chris, and team go over and beyond to communicate progress, answer questions, and to make sure you and your vehicle are well taken care of. They turned something unpleasant (someone crashed into our parked car) into a pleasant and easy experience. This type of business is a rarity these days, so I had to write a review. Would recommend LG without a doubt. Services: Body & Trim, Paint repair