Tire Pros of Frederick

Clueless so called techs.... service manager is a joke. I wouldn't trust them to fix a rubber band.

A few years ago, when Tire Pros first opened at their old location on West Patrick Street, I used them for all of my tire mount and balance needs. Fast forward to now and I needed another set of tires mounted and balanced, so I made an appointment. Made the 40-minute commute in to them at the new location only to be told 20 minutes after waiting in the lounge that they could not do my tires because I did not buy them through them. Keep in mind that the last 4-5 vehicles that I took to them at the old location they mounted any tire that I brought to them no questions asked, just like any other shop would. So, in the end I wasted 40 minutes in driving time, gas, and time away from what I could have been doing otherwise. When I was told my tires wouldn't be done by whom I can only assume was the manager he was rude and condescending about it, like I should have known better then to bring my own tires in. Thats what I've always done!! So, I drove all the way back to where I came from and f

I can't say enough about Ron, Kathy, and the crew at Tire Pros! I was able to get much needed tires put on, and I couldn't be happier. Took Bo's recommendation on the tires, and they've proven to be the quietest and best riding tires I've owned! Ron and Kathy were quick to catch me up on their progress and any underlying problems that would have to be fixed. So glad to see there are still good people doing great things, and doing them at a reasonable price and time-frame! Will definitely be back next time! P.s. they also had a rental car waiting for me when I got there! I was able to get all my errands run while the truck was being worked on!