Columbia Auto Center

What a great place to do business. Took my wife's vehicle in for a oil change and we were greeted by Joe. Joe greeting was very warm and friendly! He let us know what needed to be done to my wife's vehicle and took the time and explained everything in full details and gave a very reasonable price on the repairs and prioritized the items that needed to be done now and what could wait. The other amazing thing that Joe did was thank us for our business. You just don't hear that from businesses today. Joe made us feel like family. We will share our experience with friends and family about Columbia Auto Center and Joe. Definitely will be back to get the rest of our work done to my wife's vehicle. My wife and I work for the Government, and we will pass on to our co workers about Columbia Auto Center. Thank you! Joe

Had an issue with my car starting on 12/26/18 and didn’t think it was the battery so I called a tow to have it towed to Columbia Auto since I’ve had prior positive experiences with them. I also wanted to have the car looked out before a planned trip. The tow truck driver tested the battery before loading it on the truck and confirmed it was not the battery. Turned out to be a problem with the wiring on the starter. Rather than just charge me for a new starter they made the effort to attempt to fix it so I could have a less costly repair. I’ve always found this place to be fair, honest and timely. When they updated me they told me my car would be ready before 5 and I asked for it at 4pm...was ready as promised. In addition when the car was dropped off I had asked about the cost of a full synthetic oil change because the car was due for one but because I had a coupon for Meineke for a much lower price than quoted I decided to hold off. When I picked up my car I realized when I got

Great experience. The new ownership is significantly better than the previous. I had a broken brake line on my truck and it was ready to go the same day. No upsell or any other B.S. sales tactics that have become all too common place these days. Just honest work at a reasonable price with very curious customer service. Thanks for the great experience, I will be back.