Rick's Auto Collision, Inc.

Terrible first time experience… the owner hit my car with another vehicle and repaired it without letting me know, I had to find out from a worker, that ended up getting fired for telling me, (something the owner should have told me himself) this was so unprofessional, also they had my car for more than 3 weeks, I have a friend with the same exact car and more damage than mine and his was fixed at another shop which paint matched his whole car and fixed all his damages in just over 1 week. My back bumber was also oversprayed. I will never be going here again and recommend others not to I really don’t appreciate the service I got here 1/10 Service: Body & Trim

It's with some regret that I have to write this review, because I've used Rick's Auto several times in the past and all have been relatively painless experiences, and with pretty good results. They kept my Toyota RAV4 for nearly a month for a rear bumper job and was told several times it would be ready the next day only to be informed that it wasn't. Even on the day when in actuality it was ready - it wasn't really. It hadn't been washed (there were several markings on the windshield still), wheel cover was missing - which by the way I still have not received or been communicated on a month after I picked up the car. And they informed me that the car would require an alignment, which if it did, they did a terrible job! To make matters worse, there were multiple tiny dents on the hood that had not been there when I dropped it off but was told it was from hail - can't remember the last time there was hail...but okay! While my past experiences have been good, this one was most definitely

No one wants to get into an accident but after an unfortunate event I chose Rick’s Auto Collision as my choice for the repair. It was recommended by several people and the recommendations were spot on. From start to finish Rick’s dealt with the hassle of the insurance company and all that came with it to make sure my vehicle was brought back to 100%. Being stressed out from this whole ordeal Rick’s staff assured me along the way and made sure I was aware of the process as it unfolded. I couldnt be happier with the results and my car is the cleanest its ever been. The icing on the cake was being met with a handshake to insure my satisfaction with the repairs and the process itself. If you need any work done on your vehicle be sure to take it to Rick’s Auto Collision. ⭐️⭐️⭐️⭐️⭐️ 5 out of 5 recommended Services: Tires, Painting, Body & Trim