Medford Citi Auto Body

Very Trustworthy. Bring your car to this place. My truck was making a loud rattling noise behind the dash. I dropped off the car, they put it on the lift and tried to find the source. The couldn't find it. NO CHARGE. They said they need to take off the dash to find the issue and that it's a lot of labor to take it off and put it back on, roughly a 1000 bucks. I begrudgingly agreed. I brought it back the following week. They called me up a few hours later and said they put it up on the lift one more time and found the issue... and it'd be a 200 dollar charge. They could have easily kept the truck for a few days and charged me a grand but they didn't. Super trust worthy people. They have a lifelong customer.

If only there was a zero star rating. Don't bring your car here unless you enjoy the thought of it being left in the Marshall's parking lot down the street with the windows down while it rains, the actual repairs taking three weeks longer than estimated, and said repairs not even being complete once they happily called and said it was ready to pick up. Oh, and don't expect them to pick up the phone. Though, on the rare occasion they do pick up, they'll answer and say "hold on, let me check on that for you" and just hang up the phone after 5 minutes. Seriously, I don't care if your insurance, your best friend, or Jesus Christ himself recommends this place to you, do not give them your business. I also made the mistake of giving them the insurance check before the work was done. Don't fall for that. Have the day you deserve, Medford Citi Auto!

Carmen and his crew have been working on our cars for about 5+ years now. We couldn't be more satisfied with their work. The professionalism, attention to detail, experience, service and the outcome have always exceeded our expectations. I would highly recommend! Services: Painting, Body & Trim