Lowell Auto Repair

Would highly recommend going elsewhere. I came in on an afternoon and after a 10 minute look was told he thinks it would cost ~$750 to repair a rattle in my engine and a check engine light with the ECM/PCM system. I said multiple times to call me before to clarify and double check after he knew for sure what the issue was. The next day I got a call about noon saying the issue was fixed and I could pick up my car, and was never called to confirm I wanted the repair done or to confirm a diagnosis. I paid the $750 and asked four times when picking it up what was done to it and all I got was “I reset the computer” and was told there were no new parts. All my receipt said was “ECM computer repair” and $750. So I am lead to believe that I paid $750 for 2 hours max of labor for a problem that I could’ve fixed myself. I looked in the hood and I saw a new power relay which takes 15 minutes and $50 to replace on the very very high end and my car still rattles. Highly disappointed with customer s

This shop is great. I needed a new engine in my car. I used to work as a mechanic many moons ago, but I don't have the time or tools anymore to swap it out so I decided to call around. Every shop I called either told me they didn't want to tackle it or quoted me a crazy price. Lowell Auto Repair not only told me they could do it, but they quoted me a super reasonable price. I found an engine and had it shipped there, and dropped my car off. Next day I got a call saying it was all set. I picked it up and was very impressed with the quality or work. These guys definitely care and do amazing work. 100% reccomend this shop.

Tbh I don't know what I expected but it wasn't to see the guy who had worked on my car drinking corona's. I took it to another garage the next day for a sticker and they explained that when the last person worked on my car they left the bolts completely loose on my front strut and could have caused an accident at any moment. Also the only words in English where 400 all done 400. So it was a very expensive alternator to say the least. Just disappointed all the way around.