Factory Auto Service

Fantastic experience here. Owen is incredibly knowledgeable, honest, and friendly. He diagnosed my car for free and has fair and upfront prices. Wish I’d found this place sooner! Would recommend to anyone looking for a new mechanic in the area.

The owner of this shop Owen is the absolute best. He ALWAYS goes above and beyond to provide the best service possible. I have had several issues with my car over the last couple of months, and any time that I call Owen, he always answers right away and is willing to take a look and help me out. I feel so lucky to have such an amazing mechanic in my area to rely on. I trust his opinion 100%. He also is always super reasonable with pricing and works to try to fix any problem at the lowest cost possible. He takes the time to talk to you and explain the problem and what he does to fix it. I would recommend this shop to anyone looking for a trustworthy and reasonable mechanic. Services: General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Brakes, Auto interior vacuuming, Oil change

If you are an HBS student looking for honest yet affordable service, I can't recommend Owen enough! I have used Owen for multiple repairs on my fiancee's vehicle. He truly cares about his customers and has provided honest advice, fair pricing, and excellent customer service each time I've visited. Not once have I felt like Owen was trying to upsell me; he always provides clear evidence pertaining to vehicle issues, explanations on how he's going to fix it, and honest quote breakdowns. Services: Exhaust, General repairs & maintenance, Auto engine diagnostic, Air conditioning